One thing is for certain. There is nothing like an ultra-runner to want to get things just-so. I've been a creature of comfort in my Helly Hansen with Salomon combo without a chafe or nipple bleed (sorry) in sight. As the summer attempts to break through the clouds and I head for the whole of the SDW, I have been searching for the ultimate ultra clothing. Stir into the mix that my Peregrines disintegrated on the weekend and my 26 mile training run the week before in the new New Balance made me think that they are at least 1/2 a size too small.
So......step in Customer Service. The Good the Bad and the Ugly. This is a tale of 3 companies.
Those likeable chaps at Likeys sent me midget gear in the post.
New balance 1090v2 road shoes, purchased a couple of weeks ago. They need returning to New Balance. New Balance do not offer an exchange policy. Only. We will refund the money to your account upon receipt of the shoes and you can reorder. We do not offer an exchange service. Irritating.
So, having never had to return a single item of running gear this century, it is 3 in a week. Just like the proverbial bus.